Working from Home

FREQUENTLY ASKED QUESTIONS

All You Need to Know

 

DO YOU SUPPORT APPLE MAC AND MICROSOFT WINDOWS?

I am a fully qualified Microsoft Certified Systems Engineer and a Microsoft Partner with over 20 years of experience in the computer industry.  I can support all types of computer and laptop issues including software and hardware problems.


Though I am not presently an Apple Certified Mac Technician, I am in training.  I can support most of your Apple Mac software needs, though I cannot carry out work on the actual hardware.

WHAT ARE YOUR OPENING HOURS?

I am open Monday to Friday 9:00 to 17:00 excluding Bank Holidays.

WHAT AREAS DO YOU COVERS?

I cover most of West Sussex & East Sussex.


Please refer to my home or business area maps for more information.

DO YOU DO HOME/SITE VISITS?

Yes.  Please refer to my home or business area maps for the areas I carry out home/site visits.

HOW MUCH DO YOU CHARGE?

Please refer to my home or business pricing maps for more information.

CAN YOU COLLECT & RETURN MY COMPUTER?

Yes.  However, there is a charge for this service.  Please refer to my home area map for more information

CAN I DROP MY COMPUTER INTO YOU AND WHERE IS YOUR SHOP?

I work from a residental property and not a shop.  Home users are more than welcome to drop your computer into me for repair however only by prior arrangment and between the hours of 9:00 to 17:00, Monday to Friday.

DO YOU DO REMOTE SUPPORT?

Remote support is only available to "Rescue Me" support plan customers.  Support plans start at £60 per year.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

I accept Cash, Credit/Debit Card, Cheque or Bank Transfer.

WHICH PAYMENT METHODS DO YOU ACCEPT?

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01903 216445

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