FREQUENTLY ASKED QUESTIONS
All You Need to Know
DO YOU SUPPORT APPLE MAC AND MICROSOFT WINDOWS?
I am a fully qualified Microsoft Certified Systems Engineer and a Microsoft Partner with over 20 years of experience in the computer industry. I can support all types of computer and laptop issues including software and hardware problems.
Though I am not presently an Apple Certified Mac Technician, I am in training. I can support most of your Apple Mac software needs, though I cannot carry out work on the actual hardware.
WHAT ARE YOUR OPENING HOURS?
I am open Monday to Friday 9:00 to 17:00 excluding Bank Holidays.
WHAT AREAS DO YOU COVERS?
I cover most of West Sussex & East Sussex.
DO YOU DO HOME/SITE VISITS?
HOW MUCH DO YOU CHARGE?
CAN YOU COLLECT & RETURN MY COMPUTER?
Yes. However, there is a charge for this service. Please refer to my home area map for more information
CAN I DROP MY COMPUTER INTO YOU AND WHERE IS YOUR SHOP?
I work from a residental property and not a shop. Home users are more than welcome to drop your computer into me for repair however only by prior arrangment and between the hours of 9:00 to 17:00, Monday to Friday.
DO YOU DO REMOTE SUPPORT?
Remote support is only available to "Rescue Me" support plan customers. Support plans start at £60 per year.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
I accept Cash, Credit/Debit Card, Cheque or Bank Transfer.
WHICH PAYMENT METHODS DO YOU ACCEPT?
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